Posted in Motherhood, Product Review, Random Thoughts, Uncategorized

The Joys of Good Customer Service

Recently, I’ve gotten into the Amazon reviewing game, and I find that it’s a fun little side hobby where I get to try products out for less cost in exchange for honest Amazon reviews. Now, I don’t expect much when I apply for products to review. As a matter of fact, a lot of my time is spent weeding out sellers who try to scam the systems that are set in place. I’ve applied for numerous products, and when confronted with a problem with a code that I’m given, often times, I’m ignored. Which is fine. I don’t mind. I know that this is something that people take advantage of, and so I don’t expect much.

Which is why my latest encounter was such a pleasant surprise.

I applied on one of my various websites to review a teething necklace at a pretty steep discount. Surprisingly, I was approved, and I was super excited to use the code I was given and purchase the product. Unfortunately, there was a problem with the code when I input it into Amazon…the discount wasn’t what the website stated it should be. I emailed the client, and let them know that there was a problem, fully expecting to get the brush off one more time.

Yet, almost within five minutes, I had a response from the fantastic rep. She apologized for the mixup and went in to fix the code on Amazon’s end. She then told me that there would be an approximate four hour waiting period for the code to work, and that I should try again sometime after that. This entire exchange was super pleasant.

More than four hours later, I tried again, still to no avail. I wrote her back, telling her of the same issue, and offered to apply for a different necklace or get another code. I was floored by her response.

Awe, you are so sweet, thank you!!  You and one other person had the exact same problem.  I think it’s on Amazon’s end not being able to input the new code.   What I did for her was just sent her one directly to her house (I keep some on hand exactly for this reason :).
I’ll send you whichever one you prefer at no cost.  I’m truly sorry that this turned into such a pain.
If you send me your address, I can get it into the mail for you  in the morning.
This woman, who didn’t owe me anything, apologized to ME and offered me the necklace at no charge. She was so kind didn’t have to do anything for me, someone who is just trying to test out some things in exchange for reviews.
She didn’t ask me to, but I’m going to tell all of you, that Snuggle Bunny Beads TM is one of the most amazing companies I have ever had the pleasure of doing business with. Once I get my necklaces (because I went ahead and bought the other one anyway), I will definitely post a review here.
So thank you again! If you’re in the market for a good new mom gift, these necklaces are awesome, and I highly recommend them!
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Posted in Motherhood, Random Thoughts, Uncategorized

Easter Shennanigans

And I’m back from my weekend hiatus! It was a long weekend for sure, but one that I enjoyed quite a bit.

Friday, when I got out of work, I went out with my mother, sister, and R to Toys R Us because they were having a fabulous sale on toys for the baby. BOGO Free on VTech and Fisher Price toys. My son is spoiled. That’s all I have to say.

The rest of my evening was spent at home with the baby and the husband. Didn’t do anything too ridiculous. I knew we were going to have a long weekend, and besides, we usually save all of our running around for Saturday and Sunday anyway.

Saturday was a fiasco. We decided to procrastinate and wait until the last minute to get the baby’s Easter pictures done. So we made a trek up to Bass Pro Shops and figured we’d have his picture taken there, since they give you one for free. We got there about noon, and got a ticket for pictures at 2. We proceeded to kill some time and buy some food we didn’t need. Hubby decided to spring for a jar of Habanero jellybeans. More power to him. They’ll go in with the Beanboozled jellybeans he already has at work. Glad I’m not one of his co-workers.

We still had more time to kill by the end of that run, so we headed over to Target as well. I don’t know if I need to say this, but we’re a bit Target obsessed in my family. Seriously, we are at Target at least once a week. I don’t know why, as we don’t really NEED a whole lot of stuff from there…although we always end up getting something. This trip resulted in me picking up a copy of Omega Ruby for the 3DS. I might get around to writing a review on that a bit later. It’s been a bit since I sat down and played a Pokemon game.

When we got back to Bass, it was right around 1:30 pm, and so we got in line for the pictures. Bubba was happy to look at the other babies in line, and was generally in a good mood, which makes me feel good. It took them until about 2:30 to start letting the 2:00 picture people go through the line, which stunk, but R took a cute picture, making him look a whole lot smaller than I think he is. Then, to top it all off, we couldn’t buy the package with the pictures because they ran out of ink in their printer. How do you not plan for this!? People with children are notorious for doing things last minute!

After that, we took a trip over to Best Buy and then Babies R Us where we picked up yet more toys for the baby. Again, my son is super spoiled.

Easter was probably the best day we’ve had in a while though. Everyone came over to my parents’ house, including my in-laws, and we all spent the day gabbing and eating and talking with the baby. I am extremely blessed to have married into a family that gets along with mine. Makes holidays a lot easier when we don’t have to split the time and can instead all get together.

R looked adorable in the two outfits we put him in. Had to change him out of his first outfit because he leaked through his diaper onto my leg. Oh joy of joys. It’s not motherhood until you’ve ended up with someone else’s bodily fluids all over you.

R made out like a bandit. I think he ended up getting 6 stuffed bunnies in his various baskets. Why a 4 month old needs so many stuffed animals, I will never know. He is pretty adorable when he smiles at them though.

And smile he did. It was a long day for him, and he passed out as soon as we got home, slept all night, and woke up bright and cheerful this morning.

So, why did I just regale you with this diatribe about my weekend? No reason. I just wanted to write something and didn’t have a sufficient topic, being as I spent all weekend running around like a chicken with my head cut off.

That doesn’t mean I don’t have any ideas for future blogs. I’m going to give writing a mommy game review soon, and I’ll be starting with The Witcher 3, since that’s really been the only game I’ve had any time to play since R was born. I also picked up Life Is Strange this weekend, and I will be writing about that as well…I can’t stand Chloe (which I’m sure is an unpopular opinion).

With spring break fast approaching, I’m sure I’ll talk more about school and teaching, and I’m sure I’ll find time to talk more about being a mom and the day to day of hanging out with my son. Some of this is going to be rambly, but I like to think that perhaps it’s one of those things that fits in with my writing style.

Anywho, I’m out for now. Hope you all had a fantastic weekend, whether you celebrate Easter or Purim or whatever it is that you do or do not celebrate. Feel free to tell me about it in the comments!

 

~Aly, aka The Mommy Gamer